RETURNS
We are not able to offer returns for refunds at this time. We have provided detailed measurements of each product to help you make the best sizing choice. Exchanges can be worked out on a case by case basis. Shoot us an email.
If there is an error on our part (due to wrong size or damage), please email us at shopanchorground@gmail.com and we will get it sorted out. Thank you for understanding.
ANCHOR GROUND will not accept any items that have been worn, washed, or altered for any reason. We are not responsible for normal wear and tear.
SHIPPING
Our warehouse located at Toronto, Canada, we do not ship on weekends but usually ship within 2 business days after the order was placed.
We are an independent small business runs by 1 person, just myself. Once an order is paid and placed we cannot cancel or modify it. Please review product photos and sizing prior to purchasing the item.
ANCHOR GROUND is not responsible for paying additional VAT charges for customs clearance. All customs is separate from the shipping cost and is out of our control. We cannot lower the value of orders to avoid potential customs.
ABOUT
ANCHOR GROUND was created in 2024 by Jeremy Zhang.